Red Carpet Service Award Presented

Donna Elrod, vice president and Gainesboro office manager of First Freedom Bank, has been selected as the Red Carpet Service award winner for 2017. This award represents the bank’s highest honor for enhancing the customer experience and rendering service above and beyond the call of duty. Donna was selected for this award by her peers across all of the bank’s markets including Gainesboro, Cookeville, Algood, Lebanon and Mt. Juliet.

“Donna strives to provide the very best customer service, always going the extra mile to enhance the customer experience. She knows every customer by name and treats them exactly like she would want to be treated – with kindness, dignity and respect. Donna is an asset to her community and the customers she so proudly services. We are glad to have Donna on the First Freedom team,” said Kenny Beavers, senior vice president and director of retail banking.

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